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Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.
Common items in a terms and conditions agreement allow you to:
We do not accept returns or give refunds on personalized items. If there item is damage on arrival you will have two days after receipt of delivery to make us aware of the problem and we will do our best to rectify it for you.
Non-personalized items may be returned at the buyers' cost unless the product is damaged in some way. Then, Danielle Lynn Books will assume the cost. Again you will have two days after delivery to make us aware of the issues. NO REFUNDS WILL BE GIVEN UNTIL THE PRODUCT IS RETURNED TO DANIELLE LYNN BOOKS
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